Veritik

Tools used

Creating a secure, scalping-free ticket ecosystem and marketplace. πŸŽ«πŸ”’

User Interface

Brief + Initial Wireframes

Veritik utilised new technology to combat scalping and create a secure ecosystem for online ticket purchase or reselling, incentivising in-app transactions and offering resellers a legitimate platform.

‍

My task was to create a increase the fidelity of an existing wireframes and suggest usability improvements where possible. These were to be used to pitch the idea to potential investors in the preliminary stages of the project.

‍

Usability Updates

The early wireframes had a search bar and categories to find events, with events shown in chronological order. My suggestions for improvements included:

‍

  • A filter, as people may not have enough information to find relevant events via a search bar alone.
  • Smaller thumbnails to give more real estate to the event details such as date, time and venue.
  • Creating a state with no filters active, allowing people to start from scratch and also explore, discovering events they may not otherwise.

‍

Seating Selection

The wireframes featured an interactive and dynamically updating seating plan, but weren't developed past one state. I added zoom and expansion functionality due to screens having limited space, and also the ability to choose a seating area without having to click on the map to account for different device functionality and/or venues not supplying a working interactive map.

‍

Tap & Go

Owned tickets could be accessed via the app and scanned at events. I suggested adding states for each part of the scanning process such as:
‍

  • Selecting a ticket.
  • Showing a ticket was selected and ready to scan.
  • Displaying a screen when a ticket was currently being scanned.
  • An "All Done" screen, giving validity to the process.
  • A visual change in the tickets section of the app.

‍